About Me

Hi, I’m Jill Powers, a coach, customer success strategist, and founder of Powerful Connections, based in Bluffton, South Carolina.

With a background in counseling, program development, and client relationship management, I help people and organizations grow through purposeful, results-driven support.

Over the past decade, I’ve worked at the intersection of education, coaching, and customer success, not only delivering training and support but also building the operational systems that make it scalable and sustainable. I specialize in designing workflows, onboarding processes, resource hubs, and engagement strategies that support long-term growth for teams, clients, and families alike.

Today, I partner with companies to elevate the customer experience through efficient, human-centered strategies, and I work with local agencies and families to provide coaching on emotional intelligence, communication, and parenting tools.

So, whether you are a business seeking to streamline operations and improve client engagement, a school or agency looking for practical, high-impact professional development, or a family navigating everyday challenges with big emotions, routines, or structure.  

I offer compassionate, clear, and actionable support designed to help you move forward.

Let’s turn challenges into meaningful solutions, together!